Call Centers process millions of records with sensitive customer information that present a rich treasure trove for hackers. A breach could cost millions of dollars, endanger the business and harm customers.
ERMProtect specializes in ensuring that Call Centers are PCI DSS compliant to protect and secure their IT infrastructure.
With its numerous requirements and potentially hundreds of controls, the PCI DSS is one of the most complex industry-wide standards. PCI standards make sure that the cardholder data that is shared when making purchases (e.g., card number, CVV codes, and expiration date) is secure.
Cardholder data is commonly shared across multiple industries and contact center channels, making it important for companies to assess their PCI compliance continuously. And, like most data security standards and regulations, the PCI DSS is constantly evolving to address the latest threats.
Depending on the complexity and international presence your company processes cardholder information, you may need to consult with QSAs and security professionals such as ERMProtect.
At ERMProtect, we have practical experience in PCI compliance that will expedite the certification process.
Give us a call and check us out. We’ll put one of our experts on the phone with you to answer your questions.
We’re always glad to help!
Esteban Farao
Director, Consulting Services
Akash Desai
Director, Consulting Services
ERMProtect helps organizations fight back against cyberthreats with a powerful arsenal of solutions to mitigate legal, regulatory and reputational risk.
We rigorously test the security of IT systems, as if we were hackers ourselves. We ensure compliance with data privacy laws and standards to reduce regulatory risk. We help fix what’s broken and, if trouble comes, deploy powerful forensics.
We even tackle the human side of IT security, by training employees to recognize when they are being targeted through our proprietary ERMProtect e-learning platform.
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